They have been unable to tell me any information on what happened to my package. Roadie has no responsibility to, and does not, monitor Your access to or use of Collective Content or review User Content for the inclusion of illegal or impermissible content. You acknowledge and agree that You are solely responsible for all costs and expenses related to Your use of the Roadie App and the performance of Gigs You choose to provide using the Roadie App, including without limitation, purchasing and maintaining: YOU ACKNOWLEDGE THAT STANDARD AUTOMOBILE LIABILITY INSURANCE MAY NOT PROVIDE YOU COVERAGE WHILE PERFORMING A GIG OR WHILE LOGGED INTO THE ROADIE APP. This happens 8-9 times out of 10. Best Buy cant issue a refund until Roadie notifies them. Assault includes any intentional bodily contact made without explicit consent of the other person, and sexual harassment and misconduct, includes without limitation, unconsented to advances, behaviors and remarks like nudging, whistling, winking or flirting, discussing Your own or someone elses sex life, using explicit language, or making jokes about sex. Roadie Intellectual Property; Ownership of the Roadie Platform. Know pickup and delivery details before you offer. Roadie does not pay a salary or hourly rate but rather a fixed or contract rate as set forth in Gig. Claim it and get a lot of features. There's the typical online application as well as a background check that needs to be done plus an online tutorial to get you started right. My account. YOU ARE RESPONSIBLE FOR CONSULTING YOUR INSURERS TO ENSURE THAT YOU HAVE INSURANCE THAT COVERS YOUR PERFORMANCE OF A GIG AND YOUR USE OF THE ROADIE APP BEFORE YOU OFFER TO PERFORM A GIG. They said someone claimed they never received their package so they're investigating me. Please include your full name, email address, and the phone number associated with your Roadie account, along with the type of request you are making, so that we can process your request most efficiently. Some people will lie and claim they never received their package. Cloudflare Ray ID: 7a129cfdc9153920 Whenever I delivered for Tractor Supply to rural areas no cell coverage the app will not work and I cannot complete the delivery on my phone even though I did the actual delivery and because it wasn't shown as delivered with a picture at the GPS location I don't get paid, but there no way thus can be done as there was no cell phone coverage. When approaching them to address this dysfunctional part of their staff. Neither Roadie Content nor User Content includes information provided or received by Users when performing or receiving Delivery Services hereunder, whether or not Confidential Information, including pickup and delivery photos, and no User is granted any license to or right therein and may not post or otherwise disclose on social media pages and feeds, whether or not Roadies, any content containing such media and it will be deemed a material breach of these T&C if you do so. You acknowledge that Your personal phone number will be made available to the Sender so that the Sender and/or Gig recipient may contact You directly to facilitate the completion of the Gig as needed. Reach Level 2 to purchase dogs from other players! Press question mark to learn the rest of the keyboard shortcuts. You will not access or use our Platform in any way that could cause harm, nuisance, annoyance, or inconvenience, or interfere with or negatively affect other Users from fully using or enjoying our Platform as intended. Its possible another driver took the wrong box. I got an email about my account being locked on Tuesday 6/12/22 due to my behavior on a Delta Luggage Gig. when you're trying to give them the issues which are contributing to the error Orders. Lower costs. Prohibited Items and Suspicious Locations. Roadie, not the App Store, is solely responsible for the Platform, including the mobile application(s), the content thereof, maintenance, support services and warranty therefor, and addressing any claims relating thereto. Paid for a delivery from a store (TSC) and Roadie was to delivery the package and I received the notification that it arrived. Consumer Reports and/or Investigative Consumer Reports. I tracked package for it to update me with inaccurate information. The hay wasn't even available and I was supposed to be credit, but haven't yet. You tell Me the outcome. #270 Suwanee, GA 30024. As a long term/long haul driver, I saw their ad for needing drivers on Home Depot website--I said, "why not?" Roadie wants all Senders to feel confident that their Gig is in good hands. My lawn is NOT A SIDEWALK. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Roadie. The Services and our Platform are provided to You strictly on an as is basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement and all warranties are hereby disclaimed by Roadie to the maximum extent permitted by Applicable Law. If You believe Your deactivation is eligible for an appeal, please submit Your appeal by following the instructions in Your deactivation email. Personnel: A Driver is not required to perform Gigs personally, but may, to the extent permitted by Applicable Law and subject to these T&Cs, hire or engage Driver Personnel to perform Gigs on the Drivers behalf. Forgot Password. Roadie reserves the right to stop offering and/or supporting our Platform and/or our Users ability to receive or perform Services or any particular portion or part of our Platform or access to Services at any time, at which point Your right to access and use the Platform and Your access to the Services therefrom, or any part thereof, will be automatically deactivated. Aiuto per il mio problema Roadie . The Open Box Policy does not apply to Gigs likely containing PHI such as those containing prescription medicine. Some Senders may choose to reimburse a Driver for the cost of parking fees and tolls incurred while performing the Gig. Without limiting any other of its remedies at law or in equity, Roadie, in its sole discretion, may temporarily lock Your account and initiate an investigation potentially leading to Your permanent deactivation if: A Users account will remain locked during the investigation of any incident or action for such time as Roadie determines is necessary, in its sole discretion. Was I completely in the wrong? I want to know why my package hasnt been picked up yet. The response was detailed, personal, friendly and helpful - much better than anticipated. . Spartanburg, SC 29303 Maybe this account lockout behavior is designed to protect you from repeated brute-force sign-in attempts that may indicate an automated digital attack. Maintain a 4-star rating minimum to keep your spot as a Roadie . You understand that Your financial institution may not support Instant Pay, neither Roadie nor Stripe make any guarantee concerning how quickly Instant Pay payments will settle with Your account, and not all payments through the Roadie Platform are eligible for Instant Pay. Share your photos and videos with others to prove the truth of your words. I provided a delivery photo and my account was still locked and there's no way that I could speak with anybody that can help me to unlock it they keep saying the escalations . In the event Roadie Support is unable to contact a user due to outdated contact information, the account will be placed in a locked status. SIGN UP FOR FREE Features Easily create deliveries in the Roadie app on any device Up-front estimates Send almost anything same-day, up to 100 miles Real-time tracking and SMS updates Automatic $100 insurance coverage, up to $10,000 available My account is locked I'm a driver for roadie I was contacted by Roadie stating that I delivered to the wrong house. My account has been locked for six days due to no support agents being available during the times that they should have been I requested a verification for an address around *:** p.m. there was no response until *:** p.m. All appeal decisions made by Roadie are final and not subject to further appeal. Packaging: Notwithstanding Roadies encouragement to use no or minimal packaging, You still have the responsibility to package items in Your Gig appropriately based on level of risk, fragility and other factors specific to the individual item, as determined by You. My Account. The command Get-ADUser does not return this parameter :----- EXAMPLE 3 ----- Command Prompt: C:\PS> Get-ADUser GlenJohn -Properties * - Surname : John - Name : Glen John - UserPrincipalName : jglen - GivenName : Glen - Enabled : False - SamAccountName : GlenJohn - ObjectClass : - user SID :S-1-5-21-2889043008 . You acknowledge that these Sender requirements (Sender Requirements) are applicable to all Drivers and Gigs, and You agree that during the performance of Gigs You, any Helper (as defined below) You may use or Your Personnel (as defined below) will: Sender Requirements have been established by one or more Senders and are being communicated to You herein in accordance with our contractual obligations and indicate what Senders desire and what they deem is acceptable performance by You. I want to know if it is possible to verify if a specific AD account is locked. Roadie claims no ownership rights in any User Content and nothing in the T&Cs will be deemed to restrict any ownership rights, or other rights that You may have to use and exploit Your User Content. Opened app and was not logged in. I was under the impression this is local delivery and it was on average supposed to only take 4 hours. What apps pay you instantly? Roadie insights Based on 278 survey responses What people like Time and location flexibility Areas for improvement Support from manager Supportive environment Sense of belonging I enjoy it Driver (Current Employee) - Morristown, TN - February 10, 2023 I enjoy delivering for Roadie. You agree to comply fully with all U.S. and foreign export laws and regulations to ensure that none of the Platform, any technical data related thereto or any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. They are not anwsering any of my questions and I am . I opted for same day delivery on a day my friends was off work. You do not and will not have a supervisor or any individual at Roadie who supervises the performance of Your Gigs and You do not and will not be required to make regular written or oral reports to any person at Roadie with respect to the performance of your Gigs, and You will not receive performance evaluations from Roadie. Users of the Platform will be liable for any taxes (including VAT, if applicable) required to be paid because of the Users use of or access to the Roadie Platform, or receiving or performing any Services or on any Gig Payment received (other than taxes on the Roadies income). You are never under an obligation to offer to perform any Gig. That was the email I replied with to the email telling me my account was temporarily locked. Level 12 . ComplaintsBoard.com is a leading complaint resolution website on the Internet. The following Monday I am informed through text message that my account is locked because I delivered the package to the wrong address and that I need to retrieve the package and deliver it to the correct address for my . Copyright Policy: Roadie respects copyright law and the intellectual property of others and expects its Users to do the same. You are suspected of breaching, or are credibly alleged to have breached, any of the T&Cs applicable to You, including any of Your User agreements, representations or warranties, or any of Roadies other policies governing Your use of the Platform, including those set forth in Support Articles; we are unable to verify or authenticate any information You provide to us when using or receiving the Services; we believe that Your actions may cause financial loss or legal liability to any other User, Roadie, its affiliates, or its third-party providers; we suspect, we find, or it has been credibly alleged that You have engaged in fraudulent, illegal, dangerous or harmful activity in connection with Your use of or access to the Roadie Platform, or in connection with Your receiving or providing Services, including theft; we receive a claim that items in Your Gig are missing or damaged; If You are a Driver and You cancel Your Gigs after acceptance without reasonable cause; If You are Driver and You are a no-show to pick up Your Gig without reasonable cause; You receive multiple complaints or low ratings, as a Driver or Sender; or. Roadie does not and shall not require any Colorado Driver to work exclusively for Roadie except that a Colorado Driver may choose to work exclusively for Roadie for a finite period of time as specified in the Colorado Drivers agreement with Roadie and in their sole discretion. Roadie does not and will not provide anything more than minimal training for any Colorado Driver. Enter your official identification and contact details. Engaging in discriminatory conduct may lead to Your deactivation from the Roadie Platform. By using the Roadie Platform to pay for Gigs or receive payment proceeds, all Users agree to be bound by the Stripe Terms, which may be modified from time to time. Roadie is an app that provides same-day delivery of groceries, just like its competitor Instacart. Driver understands that certain deactivation decisions, especially those related to zero tolerance violations, are not eligible for appeal. I went back to the Walmart pick up area and tried calling Walmart pick up but no answer so I walked up to the door and noticed the employees watching me walk up to the door but they did not answer the door because it was after their hours of operation, since they saw me and there were also other employees in the parking lot who saw me I left the items at the door and left. Desired outcome: Driver agrees that any and all Gig Payments are set forth in the Gig as posted and are paid to Driver in accordance with the payment method chosen by such Driver. Roadie shall be entitled to the unrestricted use of all User Content for any purpose, commercial or otherwise, without acknowledgment or compensation to You. Roadie, its affiliates and its licensors shall have no liability, obligation or responsibility for any Third-party Content, or such agreements, correspondence, purchase, transaction or promotion between You and any such third party. 3 days later I was back on. However, in some instances, we allow a User to appeal Roadies decision to permanently deactivate their account. That may not sound like a big deal for you but it's a HUGE deal for me. Songs are locked into particular catalogs and negotiated differently for each country. Driver Sign In. Enter the email address associated with your Roadie account. *Exceptions and limitations apply, please read the full Protection Plan before purchasing any Additional Protection. By agreeing to these T&Cs You agree to receive such advertising and marketing. Reason not valid for blocked just use promotion for roadie, 07/18/2022 I use my tire service as a discount tire promotion on app on roadie since I use my service for tire change my account blocked now is say on chat your further investigation i mean if nothing wrong why I used for promotion why launch if service is blocked. You will only create and maintain one User account. The next day roadie sent me an email notifying my that they locked me out my account for misdelivery and refusal to bring the items to the correct location and I called and emailed them about it and every single time j was told I have to wait for user relations to contact me about it and it has been 2 weeks since and I'm still locked out please I was retaliated by not being able to earn income as a person with Disability.This IS NOT an Ethical Company in ANY Regard. Disgraceful customer suppirt, inept, dismissive, disregarding & then they lie. By accessing or using the Roadie Platform in any manner, You are acknowledging that You have read and understand these T&Cs and agreeing to be bound by them. Submit a complaint and get your issue resolved. Hitting, hurting, or intending to hurt any person or animal, or threatening to do the same. USE OF OUR PLATFORM, AND RECEIVING OR PERFORMING SERVICES THEREUNDER ARE ENTIRELY AT YOUR OWN RISK. This website is using a security service to protect itself from online attacks. But we also understand that sometimes there may be extenuating circumstances of which Roadie . You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit Collective Content, except as expressly permitted in the T&Cs. Roadie reserves the right to switch payment processing vendors or use alternate or backup vendors in its discretion. They said they would deliver same day or next day through Roadie. Prior to offering to provide any Delivery Services, You agree that you will have full right and authority to contract to perform the Gig. APNO ROADIE ID#7808526. Prior to using any Services, You agree that you will have all right and authority to lawfully use the Services or otherwise have the full right and authority to contract for the Gig and send all items contained in a Gig. A recipient is any entity or individual who receives a Gig or items contained in a Gig. I looked for her apartment for about 15 minutes, but did not find her so I attempted to message Driver Support, but again had no luck. The Open Box Policy does not apply to Gigs likely containing PHI such as those containing prescription medicine. The vehicle was a gray car as expected from information in a text describing the delivery vehicle. The concept & basis of the idea is great. Ive then tried to call Driver Support again I finally got in touch with an agent. We hope this helps! They are not meant to be exclusive; a Sender may have additional requirements and instructions that will be set forth in the Gig details or otherwise made available to You. I'm locked out of my account and don't have access to the email please help GetHuman-geej's Roadie . If You elect to use Instant Pay, You acknowledge that You will be charged a fee for this service as disclosed by Roadie prior to Your election. Otherwise the majority of deactivation decisions will be eligible. Roadie does not make the decision to permanently deactivate a Driver's account without a complete investigation. The advanced tools of the editor will guide you through the editable PDF template. That means if a sender wants complain, many dont know the procedure as to what happens to the driver. Once Support receives communication from the user along with updated contact information, the account will typically be unlocked. Collective Content may be used solely for Your personal and non-commercial purposes. Call 844-4ROADIE (1-844-476-2343). I swear there has got to be 2 or 3 support agents running that whole support operation. By accepting these T&Cs, each User agrees that they have downloaded or printed, and reviewed and agreed to the PSP Agreement. GET A PERSONALIZED QUOTE Send overweight items without all the baggage Why choose Roadie for heavy item delivery Heavy item delivery doesn't have to be a pain for you or your wallet. Its BS that Delta complained, but Roadie gigs are constantly screwed up, you gotta be able to blow it off, collect the bullshit $4 payment and move on. With no extra fee, the Roadie Protection Plan provides Senders with protection against loss, damage or theft to items in eligible Gigs, up to $100* of protection per Gig. We will send an email directly to your login email address with a link to unlock your account: By clicking on the link in that email, you can unlock your account. Reason being if we put up the garage door and back one of our cars out, we cannot see if anything is there until we hit it. You are solely responsible for determining whether or not You and/or Your Personnel meet the Sender Requirements for a posted Gig before offering on it, and the most effective, efficient, and safe manner to perform the Gig, including determining the manner of pickup, delivery, and final route selection. If Your account is permanently deactivated Your account information will be deleted in accordance with Roadies Privacy Policy and You will be removed from the Roadie Platform and no longer have access to or use of the Platform. Achievements Activity Profile Settings. All Users of the Roadie Platform, including Drivers and Senders, are referred to collectively as Users herein. Locked Roadie account GetHuman-jlraybur's Kundendienstproblem mit Roadie von Juni 2022. Keep in mind that if you've updated your password . Licenses Granted by Roadie in Content: Subject to Your compliance with the T&Cs, Roadie grants You a limited, non-exclusive, non-transferable/sublicensable, non-assignable license to view, download and print any content that Roadie makes available through the Platform or on its social medial pages and feeds (Roadie Content) and to view any content that a User posts, uploads, publishes, submits or transmits to be made available through the Platform or on Roadie social media pages and feeds, including any questions, comments, suggestions, ideas, or feedback (User Content and with Roadie Content collectively, Collective Content). Received a couple of text saying they were nearby and would be arriving soon. I haven't had an issue since. not be accompanied by minors or unnecessary Helpers or Personnel; provided further that You and/or Your Personnel shall not be accompanied by any other person if the Gig contains prescription medicine or pharmaceuticals. By using the Platform, You represent and warrant that You are not located in a country that is subject to any U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country; and You are not listed on any U.S. Government list of prohibited or restricted parties. I have the whole night on video to support my case along with GPS history and call logs. You hereby agree to release, indemnify, defend, hold harmless, pay directly or reimburse upon demand Roadie Indemnitees from and for any and all any and all Losses incurred in connection with any Claims arising directly or indirectly from, or as a result of or in connection with, Your or Your Helpers or Personnels: (i) acts or omissions or misconduct in the performance of Delivery Services or Your other obligations under the T&Cs; (ii) breach of the Roadie T&Cs; (iii) violation of any Applicable Law or the rights of any third party, including, without limitation, other Users of the Roadie Platform, Gig recipients, motorists, pedestrians and other third parties; (iv) disclosing or using Confidential Information for any reason and in any manner except providing Delivery Services hereunder; (v) ownership, use or operation of a any vehicle used during the performance of Delivery Services; (vi) failure to have required and sufficient insurance, licenses, permits, training or other authorizations to provide Delivery Services; and/or (vii) failure to pay of all federal, state and local taxes, and other tax liabilities including, but not limited to all payroll taxes, self-employment taxes, workers compensation premiums, assessments, and any contributions imposed or required under federal, state and local laws. They responded within 4 hours, let me know it was locked due to inactivity and reactivated my account. Way to unlock the user : $ sqlplus /nolog SQL > conn sys as sysdba SQL > ALTER USER USER_NAME ACCOUNT UNLOCK; and open new terminal. I'm 5'6 and this feels good in stan over, but too long top tube wise. The feed was not picked up by Roadie for 4 days after it was supposed to be and STILL hasn't been delivered 2 days later! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Under these T&Cs, Roadie is not and will not be a party to the agreements made between Users for Delivery Services using our Platform, including the Senders agreement and responsibility to pay the Driver therefor. HelpiOS Posts 13211 Registration date Friday October 30, 2015 Status Moderator Last seen February 16, 2023 1,877 May 18, 2021 at 12:31 PM . My order was for 8 bags of solar salt. Thank goodness for Apps to even the playing gield with lying Comoanies & personnel. See guaranteed payouts upfront. You acknowledge and agree that You are solely responsible for all User Content that You make available through the Platform or App. In order to use the Platform, You must have access to a wireless network, and You agree to pay all fees associated with such access. Received several texts saying it was on the way. YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA (OR ANY ANALOGOUS LAW OF ANY OTHER STATE), WHICH READS AS FOLLOWS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.. You agree not to knowingly arrange for, or solicit, a Driver to perform Gigs for You outside of the Roadie Platform; provided that nothing herein shall constrain Your ability to acquire driver capacity via another platform or a delivery service and in connection therewith utilize Drivers who may provide services via such other platform or delivery service, or use Drivers who may approach You directly, or prohibit You from soliciting any person by or through any general advertising medium, not specifically targeted at any currently active Driver using Roadie. 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