Except as otherwise provided below, in the event of a dispute that cannot be resolved informally through the pre-dispute resolution procedure, all disputes between you and Avis arising out of, relating to or in connection with your rental of a car from Avis and the Rental Agreement shall be exclusively adjudicated by binding arbitration through the American Arbitration Association (AAA) pursuant to the AAAs then-current rules for commercial arbitration. 4. '+rentalHistory.pickLoc.locationCode}}, {{rentalHistory.pickLoc.name+', Sorry, the maximum number of attempts has been reached. If you do not purchase the Roadside Assistance Plan in advance, you may incur added costs for providing the above referenced services. If the car is damaged, we may not collect any amount for the damage unless you, or an authorized driver against whom we claim liability, have been promptly notified of your and your Insurers right to inspect the unrepaired car within two working days after we were notified of the damage. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. International ACH . We may or may not grant an extension or decline to grant it for the entire period you request, in our sole discretion. Avis car hire is charged on a 24 hour . Whether or not you accept Loss Damage Waiver, or if Loss Damage Waiver is not permitted, you are responsible for the loss or damage to the car that is caused by you or by an authorized additional driver through intentional or willful and wanton misconduct; driving while intoxicated or using drugs; participation in any organized or racing competition; transporting persons or property for hire; commission of a felony or an act that could be a felony; failure to complete an accident or theft report; use or operation by an unauthorized driver; violation of the terms of the Rental Agreement; operating off paved roads, use to push or tow something; or obtaining car through fraud or misrepresentation. Avis employees, agents, or endorsees are not qualified to evaluate the adequacy of the renters existing coverage. If you already have a 6 digit Wizard number, For added security, please enter the verification code that has been sent to your mobile number beginning with {{vm.securityAssessmentSummary.otpTokenverifiers.phoneNumber.value}}, For added security, please enter the verification code that has been sent to your email address beginning with {{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}. If your responsibility for any loss or damage is covered by your own insurance, you will authorize Avis to deal with the carrier. Even spouses may be subject to this fee. You may not return the car outside of the return location's operating hours unless specifically allowed by that location. c) In the event that you presented a credit card or debit card for payment, you understand that we may report such deficiency to an appropriate credit reporting agency and you also authorize us to share that credit and debit card information with third party collection agents and further authorize us or our collection agents to charge any amounts due to us including, but not limited to, the Charges and Costs referenced above, to that credit or debit card. C. You or an additional driver, whether authorized or not, return the car after hours and the car is damaged, stolen or vandalized or you otherwise fail to take reasonable steps to secure the car, its keys, key fobs, or other remote entry and starting devices. (2) Always keep the ignition key in your possession. Gatwick . In addition, it is unlawful for any rental vehicle company to refuse to rent a vehicle to any person solely on the requirement of ownership of a credit card. How strict are rental car return times? If you purchase a damage waiver, we will waive our right to hold you or any authorized driver liable for damage. Liability Protection: Anyone driving the car who is permitted to drive it by the Rental Agreement will be protected against liability for causing bodily injury or death to others or damaging the property of someone other than the driver and/or the renter up to the minimum financial responsibility limits required by the law of the jurisdiction in which the accident occurs. 18. If we provide you access to Satellite Radio based on your advance reservation, you will be charged for access whether or not you use this option. You agree that if the rental takes place at a location operated by an Avis System Licensee, any claim by you, including one that alleges unfair, deceptive or unconscionable conduct, your sole right and remedy is against that Avis System Licensee and not Avis Rent A Car System, LLC, its parent or any of its affiliated companies. Not all services offered by the Communication System provider are available on all cars. You should review the vehicle manufacturers website for details regarding their connected car terms and conditions and privacy policy. Dispute Resolution: (Not applicable if mandatory arbitration is prohibited by law, such as in Quebec). If you have to pay a drop charge, it will be disclosed at the time of reservation. We may enter into agreements with car manufacturers to receive some or all of the Connected Car Data collected by these devices. responsibility limits, if any, provided under paragraph 21 of the Rental Agreement and the SLI maximum $2,000,000 combined single limit per occurrence. Certain uses of the car and other actions you or a driver may take, or fail to take, will violate the Rental Agreement. Under this Rule, an ODFI will pay a fee of $4.50 to the RDFI for each ACH debit that is returned as unauthorized (return reason codes R05, R07, R10, R29 and R51). Only {{vm.customerData.profCompStep}} step to go between you and Avis Preferred status. 34. This is a summary only of SLI. Notwithstanding any provision in the Rental Agreement to the contrary, if the class action waiver in the prior sentence is deemed invalid or unenforceable, neither you nor we are entitled to pursue dispute resolution by binding arbitration. B. For a copy of our Privacy Notice, please go to www.avis.com/privacy or write to Privacy Officer, Avis, 6 Sylvan Way, Parsippany, NJ 07054. 3. Please update your credit card information. You also agree to promptly advise us of any suit, claim or communication you receive, or which you know another driver of the car receives, that is related to any such accident. Failure to return rental property or equipment upon expiration of the rental period and failure to pay all amounts due (including costs for damage to the property or equipment) are evidence of abandonment or refusal to redeliver the property, punishable in accordance with section 812.155, Florida Statutes. . Any other use will be viewed as an unlawful use and theft of services for which Avis can pursue legal remedies, including, but not limited to, reasonable attorneys fees and costs, and may void any associated discounts or rental benefits. There are no refunds if you do not use the Roadside Assistance Plan. You expressly authorize all of those services. You may only transfer your rights or obligations under these Rental Terms and Conditions to another person if we agree in writing. It is important that you read the rental agreement and the policy carefully for all exclusions. You are advised to carefully consider whether to sign this waiver if you have rental vehicle collision coverage provided by your credit card or collision insurance on your own vehicle. Rental Charges. If you rent such a unit you will pay the additional daily charge shown on the Rental Contract. If you picked up your Avis car at an Avis Rental location, please return your car to the same location at the agreed/specied time. Other Important Provisions. Cooperation. You should examine your personal auto insurance policy or credit card, including deductible and limit of coverage, because it may cover loss or damage and personal injury incurred while you are using or operating a rental car. The minimum charge is one day (24 hours), Arbitration procedures are simpler and more limited than rules applicable in court and review by a court is limited. Different countries may have different rules and regulations. However, in the case of a manifest error or omission, Avis reserves the right to rescind the Rental Agreement, even if we have already accepted your reservation and/or received your payment. . The e-Toll charges may take 4-8 weeks after the rental concludes to be billed to your credit card/debit card on file. Available Points, {{rentalHistory.rentalEndsIn}} The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards.  Based on our last review, this vehicle was rated as a 5-star vehicle.  Please note these ratings are subject to change and reflect our last review. The word car in the Rental Agreement means the vehicle rented to you or its replacement and includes tires, tools, keys, key fobs, equipment, included and optional accessories, plates, documents, and any other products or property provided by Avis with the vehicle and separately rented to you by Avis unless otherwise explicitly specified in the Rental Agreement. You can decline it. Where available, if permitted by law, if you drive less than 75 miles, you acknowledge that we will add a flat fee to the rental, the amount of which will be disclosed on the Rental Contract and at the counter prior to rental. You acknowledge that the fuel service charge is not a retail sale of fuel. The waiver is not insurance. (3) Immediately report to the local police if you learn the car has been stolen, or that an unauthorized person is driving the car. The daily charge applies to consecutive 24 hour periods starting at the hour and minute the rental begins or, if a calendar day is specified on the Rental Contract, each consecutive calendar day or any part of a calendar day starting on the calendar day on which the rental occurs. Return of Car. The Rule requires an ODFI to pay a fee to an RDFI for any ACH debit returned due to a reason of unauthorized (return reason codes R05, R07, R10, R29 and R51). insurance, if any, is primary as stated om the Rental Agreement. Please update the terms and condition section to go to Avis Preferred status. You will report any accident or loss involving the car to the police and/or motor vehicle department, as required by local law. Youll be responsible to us for claims by others for loss or damage caused by your property. Weekly late fees are hourly rates calculated as one-half the daily rate. Maintenance updates are in progress. Haven't seen the final bill yet. Return of the Car. (6) The damage occurs while you are using, or any authorized driver is using, the car to carry persons or property for hire. Who May Drive the Car. Car type and availability vary by participating locations, and a drop-off charge may apply on certain rates. BEFORE DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN AUTOMOBILE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. Location services must be enabled to choose your Additional Authorized Driver Fee Some rental car companies charge a fee to add another driver to your contract. We reserve the right to deny rentals based upon (i) information about your license status, (ii) authenticity of your driver's license or other credentials, (iii) the inability to verify your identity or payment methods, (iv) your driving record provided by the Motor Vehicle Department of the jurisdiction that issued your license, or (v) any other information received from any other source in the business of validating an identity or the driver's license credential that we believe to be reliable. '+rentalHistory.pickLoc.locationCode}}. Liability Protection. You agree that we can provide coverage under a certificate of self-insurance or an insurance policy, or both, as we choose. Days, Your rental ends in {{rentalHistory.hoursInRental}} 4. (2) The damage occurs while you, or any authorized driver, operates the car in this state while under the influence of an intoxicant or other drug, as described by the laws of this state. Data point: Picked up a car in Amarillo, plans changed, had to return it in Wichita. Travel partners: Avis works with a variety of hotels and airlines to let you earn rewards points for travel, including top-name hotels like Hilton, The Venetian and the MGM Grand. Visit Avis online at avis.com. Please try again later or contact customer service. "At my request, they set the navigation system to direct me to the address, Schoenefeld Airport in southern Berlin, where I was to return the car." But when Liftman arrived in Berlin six hours later, he was confused. The Communication System acts as a link to existing emergency and other service providers. If we do not find the car when that location opens, your responsibility for all charges and for damage to or loss of the car will continue until the car is actually returned or recovered. A damage waiver is not insurance coverage. These Rental Terms and Conditions, the rental document you receive when you are given access to the car you are renting (the "Rental Contract") any additional agreement signed by you, any documents or agreements (or links to on-line documents or agreements) sent to you electronically in connection with your rental, the Privacy Notice, and the return receipt or record (the "Rental Receipt") with computed rental charges together constitute the "Rental Agreement" between yourself and Avis Rent A Car System, LLC, or the independent Avis System Licensee identified on the Rental Contract (Avis). 29. Discounts:. (4) The damage occurs while you, or any authorized driver, is engaged in a race, speed, or endurance contest. You are advised to carefully consider whether to purchase this protection if you have rental vehicle collision coverage provided by your credit card or automobile insurance policy. WELCOME, {{vm.customer.firstName | uppercase }}, WELCOME {{vm.customer.firstName | titleCase}}, WELCOME, {{vm.customer.firstName | uppercase}}, Welcome, {{vm.customer.firstName| uppercase}}, Welcome {{vm.customer.firstName| titleCase}}. Depreciated book value may be higher than retail fair market value. If you do not pay cash for tolls or the roadway does not accept cash payment, you automatically opt into our e-Toll service, pursuant to which you agree to pay us or our toll program administrator, with whom we will share your credit card/debit information, for all tolls incurred during your rental and all related fees, charges and penalties. You understand that you will be charged the rate per day for a full day even if you dont have the car for the entire day. A parent or legal guardian may transport his or her own child without restraint if that person is transporting a number of his or her own children of less than 16 years of age which exceeds the number of passenger positions equipped with safety belts in the motor vehicle. You understand that you will be charged the PAE rate per day for a full day even if you dont have the car the entire day. Loss and damage are described in paragraph 13 below. We may charge separately for access to Satellite Radio as an optional accessory on the Rental Contract and the Rental Receipt. 22:1296. If you return the unit to a location other than the renting location without our authorization, you will pay us a fee for that unauthorized return. Rental Charges. Avis will refund any sum collected above the amount of the cost of repair. (7) The damage occurs while you are using, or any authorized driver is using, the car outside the United States and Canada, except as is permitted under the rental agreement. THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. Please update your credit card information. Loss Damage Waiver (LDW). Our contracts offer, for an additional charge, a collision damage waiver to cover your responsibility for damage to the vehicle. Except where required by law to be primary, any protection provided by us shall be secondary to any applicable insurance available to you or any other driver from any other source, whether primary, excess, secondary or contingent in any way. Before deciding whether or not to purchase the collision damage waiver, you may wish to determine whether your own vehicle insurance affords you coverage for damage to the rental vehicle and the amount of the deductible under your own insurance coverage. Please be aware you must contact us before returning your rental to a different drop-off location. Unless otherwise indicated on the Rental Contract, the minimum charge is one day (24 hours), plus mileage/kilometerage, or a fixed fee. Fines, Expenses, Costs and Administrative Fees. However, an unrestrained child may not be transported in the front seat of a motor vehicle. The State of Wisconsin requires us to provide the following information about your liability for damage to a rental car and the purchase of a damage waiver. Please login and start your search again. The limit for bodily injury sustained by any one person includes any claim for loss of that persons consortium or services. If you purchase and/or use these services or products you agree to be bound by such associated terms and conditions or terms of use, which are incorporated herein by reference. Whether, at what point, and to what extent, your own policies apply can only be determined by your checking the terms of the policies themselves as these terms frequently vary. {{trips.toCode}}. Get help with your Avis rental around the world. Thrifty, for example, offers a program called PlatePass, in which renters pay to have tolls automatically charged to the credit card on the reservation. The renter or authorized driver may already be covered for damage to rental vehicle through their own insurance policy and should examine the policy to determine whether the policy provides coverage for damage, loss, or loss of use to a rented vehicle, and the amount of the deductible. By entering into the rental agreement, renter may be liable for damages, loss, or loss of use to rental vehicle. Failure to return the car within 72 hours of the date and time specified in the Rental Contract may result in criminal penalties up to 15 years imprisonment and a fine of up to $10,000, or both. Please check your browser's setting. Notice: This contract offers, for an additional charge, a collision damage waiver to cover your responsibility for damage to the vehicle. In addition, purchase of any additional liability insurance is not necessary if your policy was issued in Minnesota unless you wish to have coverage for liability that exceeds the amount specified in your personal automobile insurance policy.=. Drivers who hold policies in other states should check with their insurance agents to determine whether their policies extend to rental vehicles. Such changes will apply to rentals that you reserve after such notice has been given, as indicated by the date of such notice, if sent in written form, or the date such changes are posted on the Avis web site, which date will be indicated therein, without any requirement by you to sign the changed Terms and Conditions. Prohibited Use of the Car. We can repossess the car at any time in our sole discretion for reasons that include, but are not limited to the following: the car is found illegally parked, being used to violate the law or the terms of the Rental Agreement, or appears to be abandoned. If you wish to extend any rental you must contact us at 1-888-897-8448 or an otherwise approved method to request it before your return date. As part of our loss, youll also pay for loss of use of the car, without regard to our fleet utilization, plus an administrative fee, plus towing and storage charges, if any (Incidental Loss). NOTICE: THE FAILURE TO RETURN A RENTED OR LEASED MOTOR VEHICLE WITHIN 72 HOURS AFTER THE DATE AND TIME SPECIFIED IN THE WRITTEN AGREEMENT WITHOUT EXTENDING THE DATE AND TIME IS A CRIME UNDER VERMONT LAW (13 V.S.A. If you do not return the car to the location specified in the Rental Agreement, as and when required under the Rental Agreement, you may be subject to criminal penalties. If you return your rental car outside the window, you will be charged an hourly rate calculated as three-fourths of the daily rate on for the daily and weekend rates. All restrictions, conditions, and provisions of LDW are in Paragraph 13. If you are an individual (instead of, for instance, a partnership, corporation, or other form of entity or non-natural person), in the event that (1) your claim is less than $10,000, and (2) you are able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, Avis will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation. 30. Enjoy more benefits with an Avis Preferred Account. Each of the provisions of the Rental Agreement operate separately. 27. The purchase of SLI is not required in order to rent a car from Avis. You understand that uninsured and underinsured motorist coverage protects you and other passengers in a car for losses and damages suffered if injury is caused by the negligence of a driver who does not have any insurance or has insufficient insurance to pay for losses and damages. Operating hours vary by location. Coverage does not apply in Mexico. 8. The inspection must be completed within seven business days of the return date of the vehicle. The purchase of this collision damage waiver is not mandatory and may be waived. 1. 5. Who May Drive The Car. To calculate this amount, we multiply the number of miles driven, as shown on the cars odometer (or provided by the vehicle's telematics device), times the per-mile rate shown on the Rental Contract. If you do not pay all amounts due to us under the Rental Agreement upon demand, including all charges, fees, expenses, fines, penalties, and all matters associated with the rental of the car including, without limitation, payment for loss of or damage to the car, rental charges, parking, red light and traffic fines and penalties, toll charges, towing, storage and impoundment fees, we will take the following actions: a) You agree to pay a late charge of 1 & 1/2% per month on the past due balance or the highest rate permitted by applicable law, whichever is less (collectively, Charges). Any Prohibited Use of the Car as described in paragraph 14 of the Rental Agreement, Bodily injury to or Property Damage to any Insured; nor, to the extent permitted by law in the state where the Rental, Agreement is signed, to Bodily Injury or Property Damage to any person who is related to any Insured by blood, marriage. Not every car is equipped with a Communication System and/or Satellite Radio. 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